Refunds and Financial Aid Disbursements FAQ 

The following Dates & Deadlines Apply to Autumn Quarter 2010.

Please be aware that Financial Aid funds cannot be used to pay fees until ten (10) days before the start of the quarter, approximately September 12, 2010. Please have your schedule in place on or before September 11, 2010, to be included in the initial Financial Aid transfer process.

How will my financial aid funds be disbursed to me?

When will my funds be disbursed?

How will I know when my financial aid refund has been sent?

How do I sign up for direct deposit?

How do I verify my mailing address?

Why are my remaining financial aid funds being held?

What about my other monthly expenses?

How do I contact the Cashiers and Student Accounting Office?

If I am not receiving financial aid and paid the tuition out of pocket or with a 3rd party, then how are funds disbursed to me?

 

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How will my financial aid funds be disbursed to me?

Approximately September 16, 2010, eligible financial aid students may receive up to $500 (directly deposited into their bank accounts) as long as tuition and fees are paid in full by the morning of September 12, 2010. If you do not have bank account information on file, a check will be mailed via USPS by approximately September 17, 2010. Please allow for several days mailing time.

• Verify Mailing Address
• How to sign up for Direct Deposit

To ensure that your correct bank information is on file, please stop by the Cashiers and Student Accounting Office no later than September 10, 2010.

When will my funds be disbursed?

An initial disbursement of up to $500 for the purpose of purchasing textbooks will be disbursed to students approximately on September 16, 2010 for Direct Deposit and September 17, 2010 via USPS mail for checks. Please allow several days for mail to arrive. If your address is not correct your check can be delayed up to 3 weeks or more.  

• Verify Mailing Address
• How to sign up for Direct Deposit

The processes to issue the remaining credit balance will begin during the second week of the quarter. Students will start to see their Direct Deposit funds around October 5 or 6, 2010. Checks will be mailed around October 6, 2010. Please allow several days for USPS mail to arrive.

If your Financial Aid refunds become available after the initial disbursements have been sent, our bi-weekly disbursements starting the week of October 11, 2010, will process refunds for eligible students throughout the quarter.

How will I know when my financial aid refund has been sent?

An email notification will be sent at the time a financial aid direct deposit or check refund has been processed. Please check your CSCC student email account for email notifications. To view your refund amount, go to CougarWeb, and click on My Account Statement.

How do I sign up for direct deposit?

Direct deposit forms can be submitted throughout the quarter. However, the submission deadline to be included in our first financial aid direct deposit disbursement is September 9, 2010. If the direct deposit form is not received by the deadline, and we do not have bank information already on file for you, a check will be mailed about September 17, 2010.

Print a copy of the Direct Deposit Form here. See the form for submission instructions.

Stop by the Cashiers and Student Accounting Office during office hours.

If you do not have a bank account and would like to sign up for a MidState Educators Credit Union account, you must do so by September 8, 2010, in the Cashiers and Student Accounting Office. Please have a valid, government issued photo ID with you (driver’s license, state ID or passport).  

How do I verify my mailing address?

Log in to CougarWeb and click on My Profile. If your mailing address is incorrect you can update it by clicking Address Change on the bottom right or by calling (614) 287-5353. An incorrect mailing address can delay receipt of your financial aid refund by up to 3 weeks or more. If you have a valid forwarding order on file with the US Postal Service at the time a check is mailed the US Postal Service will forward your check to your new address.

Why are my remaining financial aid funds being held?

Up to $500.00 of your financial aid refund monies are released at the beginning of the quarter. Remaining financial aid funds are not released until later in the quarter to ensure that financial aid amounts have been adjusted based on any schedule changes made through the 100% refund period for full-term courses. Changing your class schedule after funds have been disbursed may cause you to owe a portion or all of the funds back to the college. This disbursement schedule is in accordance with Federal Financial Aid Guidelines.

What about my other monthly expenses?

Financial Aid funds, loans and grants, are intended for education-related expenses, not discretionary monthly expenses, i.e. credit card payments not associated to educational expenses. Students will need to budget their monthly expenses more closely and/or make other arrangements for these expenses.

How do I contact the Cashiers and Student Accounting Office?

The office is located in the lobby of Rhodes Hall, 2nd floor. No appointment is necessary. Hours of operation are Monday -Thursday 8:00a.m. to 6:00p.m. and Friday 9:30a.m. to 4:30p.m. Contact us by phone at 614-287-5658 or by email at stuacct@cscc.edu.

If I am not receiving financial aid and paid the tuition out of pocket or with a 3rd party, then how are funds disbursed to me?

The refunds will be disbursed within 30 days of the start of the quarter. This will be in the form of a check, unless your tuition was paid with a Visa, MasterCard, or Discover.

If your tuition was paid with a credit card, the refund will be returned to the credit card (Visa, MasterCard, or Discover). If a debit card was used to pay tuition, then the funds will be returned to that account. The funds will take 4-7 business days to appear in your account after Columbus State’s refund process. Please watch for an email to be notified that the refunds have been returned to the credit card you used for fee payment. Note: The $50 matriculation fee is non-refundable.

Tuition and fees paid by a third party may need to be refunded to the agency that paid your tuition.

Please contact the Cashiers and Student Accounting Office in the lobby of Rhodes Hall, second floor, by phone at 614-287-5658 or by email at stuacct@cscc.edu with additional questions

 

We wish you the best of luck in your studies at Columbus State Community College and a successful quarter.

 Back to the Financial Aid Homepage

 

2008 Columbus State Community College